River Lodge Policies
Terms and Conditions
The River Lodge @ Thornybush reserves the right to stipulate a minimum stay over weekends, public holidays and holiday periods. A weekend constitutes a Friday and a Saturday night. One night bookings are not generally accepted but may be made at the discretion of The River Lodge reservations staff.
To make a reservation please provide the following information:
Surname and Christian names as they appear in the passport or Identity Document
Arrival and departure methods
Any special dietary requirements or special requests
Mobile contact number
Room configuration – double / twin or single beds
The Guest is obliged to ensure that it has taken out (or the travelling guest has taken out) adequate travel insurance to cover the financial implications of The River Lodges Cancellation Terms and Conditions. The Guest will bear the sole and absolute responsibility therefore.
Payments can be effected by either:
A) Credit Card, in which event the Company must advise TC of the card type, card number, card expiry date, cardholder’s name and passport number, the Company must request a credit card authorization form from TC’s reservations department.
This document must be completed and returned by email to The River Lodge
B) Bank transfer to – Inzalo Investment Holdings (Pty) Ltd T/A The Thornybush Collection
First National Bank
Branch code: 260950
Account No: 62357054958
Swift Code: FIRNZAJJ
C) Payments must be made in South African Rands and a copy of the deposit slip emailed through to
Pets are not allowed
Smoking is permitted in designated areas. All rooms are non-smoking.